Home / Jobs / How To Apply For ipNX Nigeria Limited Recruitment | 2019

How To Apply For ipNX Nigeria Limited Recruitment | 2019

How To Apply For ipNX Nigeria Limited Recruitment | 2019

How To Apply For ipNX Nigeria Limited Recruitment | 2019

ipNX is an integrated info-communications company focused on providing every person, every home and every business in Nigeria with world-class information, communication and entertainment services.

We are recruiting to fill the vacant position below:

Job Title: Account Manager

Job ID: 35

Location: Port – Hacourt, Rivers

Department: Network Services Division

Function: Business Development

Reporting to: Territory Manager

Travel Frequency: Rarely

Purpose of the Job

  • The Account Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking/hunting out new clients & businesses within the assigned Strategic account sub-portfolio.
  • The role ensures an excellent client experience/service delivery satisfaction at all times and works in collaboration with the account teams to ensure a smooth transition of accounts into the business.

Expected Key Results

  • Achieve set revenue growth.
  • Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
  • Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
  • Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.

Educational Qualifications & Functional Skills

  • B.Sc Engineering / Computer Science / Marketing / Sales / related disciplines
  • Understanding communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality of Multitasks efficiency & priority setting.
  • Good Microsoft office suite competence, CRM competence, including Visio
  • Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.

Work Experience:

  • At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
  • Must demonstrate interpersonal capabilities

Other Requirements:

  • Customer Focused
  • Action-oriented
  • Result Driven
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Requirements
  • Ensures Accountability
  • Develops Talent
  • Drives Engagement
  • Drives Vision & Purpose
  • Excellent Decision Quality

To apply for this position, interested and qualified applicants should click Here

Job Title: Marketing Communications Executive

Job ID: 37

Location: Lagos

Department: Marketing

Function: Marketing Communications

Reporting to: Executive Director, Corporate Services

Purpose of the Job (Brief)

  • The marketing communications executive is involved in developing marketing activities to promote a product, service or idea. It involves planning, advertising, public relations, research and event organization.

Expected Key Results

Networking:

  • Organizing and attending events such as conferences, seminars, receptions and exhibitions.
  • Liaising with a range of stakeholders including customers, colleagues, suppliers and agencies.
  • Communicating with target audiences and managing customer relationships.
  • Maintaining media relations.

Market Research:

  • Evaluating marketing campaigns.
  • Arranging the effective distribution of marketing materials.
  • Contributing to, and developing, marketing plans and strategies.

Budget:

  • Managing marketing budget.
  • Develop an annual marketing plan in conjunction with the regional sales departments. This should detail the year’s activity to meet agreed company objectives.
  • To deliver all marketing activities within the agreed budget.

Reporting & Database Management:

  • Maintaining and updating databases.
  • Creative Design.
  • Writing and proofreading.
  • Organizing photo-shoots.

Digital Marketing:

  • Create and upload copy and images for the organization’s website.
  • Contribute to company and industry blogs and manage e-communications.
  • Keep up to date with current digital trends.
  • Participating in general marketing activities.

Educational Qualifications & Functional Skills

  • Minimum 2.2/Upper Credit B.Sc./ HND in Marketing, Mass Communications, Business Administration and other Social Science related courses.
  • Masters in Marketing is an added advantage.

Work Experience:

  • 2years experience relevant experience

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Motivation
  • Nimble Learning
  • Attention to detail and accuracy
  • Customer Relationship Management
  • Ability to work on many projects at once
  • Ability to be a Team player
  • Business-related computer skills including knowledge with PowerPoint, Excel and Word
  • Excellent communicator with ability to influence and persuade across all levels of the organization

To apply for this position, interested and qualified applicants should click Here

Job Title: System Analyst/Developer – OSS/BSS

Job ID: 40

Location: Lagos

Department: Information Systems and Technology

Function: System Analysis and development

Reporting to: Head, Information Systems & Technology

Travel Frequency: Occasional

Purpose of the Job

  • Primary responsibility for the development and support of the OSS/BSS platform and its integration with other systems and applications.

Expected Key Results

  • Develop  and build software and applications
  • Ensure feasibility and usefulness of projects
  • Reporting

Educational Qualifications & Functional Skills

  • Minimum 2.1/Upper Credit Bachelor’s Degree in Computer Science, Computer Engineering, or Computer Information Systems or related field or a combination of related experience and education.

Work Experience:

  • Hands-on experience with Perl programming, Linux, Postgres RDBMS, and Apache web server required
  • Demonstrated experience developing database- driven web applications using PHP, Python, Ruby on Rails, or Java, a plus
  • Previous experience in Telco OSS/BSS software, such as Freeside and FreeRadius, a big advantage
  • Experience with user experience software development using JavaScript including libraries such as JQuery, XML, CSS3.0 (with dynamic, responsive web design with mobile devices), and other related UI technologies (HTML5, Flash)
  • Strong integration skills
  • Good understanding of web application development using HTTP REST, software standards, software development life cycle and methodologies
  • Knowledge of software development process, quality control, and impact assessment
  • Demonstrated knowledge in mobile platforms, internet technologies and user interface
  • Experience working in a multi-platform (LINUX, Mac-OS and Windows) environment. Experience working with version control systems (Subversion, Git)

Other Requirements:

  • Strong team player
  • Ability to mentor less experienced engineers
  • Solid problem solver
  • Ability to quickly learn and apply new tool sets, technology and concepts
  • Proven ability to organize, prioritize, and manage multiple projects effectively, deal with changing priorities, and to meet deadlines in a rapidly changing, fast-paced environment
  • Effective communication and interpersonal skills to present information and ideas clearly and succinctly and to explain various application software and hardware to end users

How to Apply

To apply, interested and qualified candidates should click Here

READ:

Job Title: System Administrator

Job ID: 38

Location: Lagos

Department: Information Systems and Technology

Sub Division: Information Systems & Technology

Job Function: System Administration

Reporting to:Head, Information Systems & Technology

Travel Frequency: Occasional

Purpose of the Job

  • Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure to enable continuing innovation within the infrastructure

Expected Key Results:

  • Administer server’s infrastructure in accordance with standards and project/operational requirements
  • Identify and promote best systems administration practices and patterns
  • Perform continuous system monitoring
  • Provide Tier II/other support
  • Participate in disaster recovery planning and testing
  • Identify approaches that leverage our resources and provide economies of scale

Educational Qualifications & Functional Skills

  • Minimum 2.1/Upper Credit Bachelor’s degree or equivalent Engineering or Information Technology or Computer Science
  • Systems Administrative role in Linux environment
  • Previous years of experience working in ISP environment

Work Experience:

  • Linux, Windows Server, Solaris administration experience necessary, in that order of preference
  • Experience with scripting, installation and migration concepts – in Bash, Perl, Python
  • Virtual Infrastructure administration experience with KVM or VMware highly desired. Storage Area Network administration experience a plus
  • Experience administering centralized data backup and recovery infrastructure, including installation and configuration of open source data backup solutions like Bacula, amanda, BareOS, etc.
  • Experience deploying and administering web servers – Apache/Nginx/Tomcat
  • Working knowledge of cloud technologies like OpenStack, a plus
  • Experience with Dev/Ops tooling to build, configure and deploy, a plus
  • Experience with configuration management tools (Chef, Ansible, Salt Stack, Puppet)
  • Working knowledge of open source CPanel (website admin panel) and Relational Database Management System like MySQL, PostgreSQL, etc.
  • Experience supporting a high traffic customer facing website infrastructure
  • Experience administering and troubleshooting load balancing appliances in a production environment.

Other Requirements:

  • Ability to document and implement processes to increase efficiency, productivity, reliability and scalability
  • Project management skills a definite asset
  • Strong understanding of the organization’s goals and objectives
  • Problem solver
  • Ability to work under pressure
  • Customer Focus
  • Tech savvy
  • Team work
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self Development
  • Nimble Learning

How to Apply

To apply, interested and qualified candidates should click Here

Job Title: Business Analyst
Job ID: 24
Location: Lagos
Department: Network Services Division
Function: Business Development
Reporting to: Head, NSD
Travel Frequency: Rarely
Purpose of the Job

  • The Business Analyst is responsible for analyzing business processes within the company and recommending projects to improve the effectiveness of those processes.
  • Understand the structure, policies, and operations of the division’s service delivery operations.
  • Interface with the customers to understand their requirements.
  • Bridge the gap between the business problems and the technology solutions.
  • Business performance analysis.

Expected Key Results (Detailed KPIs)

  • Business Scope and Specification Management
  • Conduct feasibility studies, from a technological and organizational perspective, and document findings
  • Complete cost-benefit analysis on implementing changes to business processes, products or business unit structure
  • Document ‘as is’ and ‘to be’ processes and describe the changes required to migrate to the ‘to be’ capability.
  • Contribute to developing business cases to quantify current costs to serve; investment in project; and return on investment
  • Market Assessment and Competitive Analysis
  • Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
  • Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.

Educational Qualifications & Functional Skills

  • B.Sc Engineering / Computer Science / Marketing / Sales / related disciplines
  • Understanding Communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
  • Good Microsoft office suite competence, CRM competence, including Visio
  • Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.

Work Experience:

  • At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
  • Must demonstrate interpersonal capabilities
  • Must demonstrate ability to model data and processes, experience in implementing process change and producing supporting documentation, documenting and executing test scripts experience, experience in writing business functional and non-functional requirements documents and business cases. Understanding of user needs and a business outcome approach. Experience in use case documentation.

Other Requirements:

  • Customer Focused
  • Action oriented
  • Result Driven
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Ensures Accountability
  • Develops Talent
  • Drives Engagement
  • Drives Vision & Purpose
  • Excellent Decision Quality.


How to Apply

To appy, interested and qualified candidates should click Here

Job Title: NMS Engineer – Software Development

Job ID: 29

Location: Lagos

Department: Group Infrastructure Unit

Sub Division: Monitoring and Command Centre

Job Function: Software Development

Reporting to: Manager, Monitoring and Command Centre

Travel Frequency: Occasional

Purpose of the Job

  • To provide creative and intuitive software applications as well as administer and optimize servers and managed resources to support the ever growing need for monitoring critical indices within the company network.

Expected Key Results (Detailed KPIs)

  • Application development
  • Server/Application Administration
  • Project Management
  • Dashboard development

Educational Qualifications & Functional Skills

  • University Degree in Engineering
  • Professional Qualification (CCNA, ITIL, LPIC/CompTIA, etc.) an added advantage.
  • Ability to leverage technology to develop and enhance functional competencies
  • Database Management – Mysql, MSSQL, PostgreSQL, Oracle.
  • Abilty to develop software in Java, Ruby on Rails, PHP or other programming languages.
  • Knowledge of networking and network monitoring/management.
  • Knowledge and experience with various web technologies.
  • Open Source software customization.
  • Knowledge of current IT trends and technologies in software development.
  • Ability to learn new things quickly.

Work Experience

  • Experience in Linux and monitoring system environment
  • Sound understanding and extensive experience in SNMP. TR-069 and network management
  • Experience in Perl, PHP, and Python

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self Development
  • Nimble Learning

How to Apply

To apply, interested and qualified candidates should click Here

Job Title: Senior ipNX Technical Support Engineer
Job ID: 28
Location: Lagos
Department: Network Services Divison
Department: Service Assurance
Function: Technical Support
Reporting to: Service Assurance Manager
Travel Frequency: Seldom
Purpose of the Job (Brief)

  • Provide advanced (2nd) level off-site technical support for all ipNX services: Data connectivity, Internet services, and Voice services etc. To consistently provide a high level of excellent customer service and support ensuring customers satisfaction.

Expected Key Results

  • Incident Management (Complex/advance Call Resolution)
  • Prompt Response to inbound calls and emails
  • Timely Escalation/feedback to relevant units.
  • Preparing Technical Reports

Educational Qualifications & Functional Skills

  • (B.Sc/B.Eng) Computer Science/Computer Engineering /Electrical-Electronics Engineering CCNP
  • Advanced level knowledge of telecommunications, IP design, and implementation skills, & in-depth knowledge of IP Network.
  • Ability to find the solution to complex network problems through creative thinking, analytical reasoning and past experiences along with available resources and information.
  • Resourceful team player who excels at building trusting relationships with customers and colleagues
  • Innovative problem-solver who can generate workable solutions and resolve complaints.
  • Excellent business communication skills both verbal and written.

Work Experience:

  • Internetworking Voice and Data Advanced VoIP Protocol Analysis andTroubleshooting, TCP/IP Protocol Analysis and Troubleshooting, Linux and Windows operative systems
  • A hands-on experience with the following is a must: IP Routing, MPLS, BGP, QOS, VPN technologies both layer 2 and 3.
  • At least 4 years work experience in similar role.
  • Knowledge and experience with network security (IPSec Firewalls) is desirable.
  • Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable
  • Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organisations

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self Development
  • Nimble Learning

How to Apply

To apply, interested and qualified candidates should click Here

Job Title: Network Management Engineer

Job ID: 17

Location: Isaac John, Ikeja GRA, Lagos

Department:Group Infrastructure Unit

Sub Division: Monitoring and Command Centre

Job Function: Network Management

Reporting to: Head, Monitoring and Command Centre

Travel Frequency: Occasional

Purpose of the Job

  • To monitor the network 24*7, providing support for management and efficient configuration of systems that are used for monitoring and service feasibility, ensuring appropriate design and notification are provided in line with the requirement of the user departments.

Expected Key Results (Detailed KPIs)

  • Application development
  • Network Monitoring
  • Escalation
  • Network Operations
  • Server/Application Administration
  • Network Device backup
  • Dashboard development
  • Reporting.

Educational Qualifications & Functional Skills

  • University Degree in Engineering
  • Professional Qualification (CCNA, ITIL, LPIC/CompTIA, etc.) an added advantage.
  • Ability to leverage technology to develop and enhance functional competencies
  • Database Management – Mysql, MSSQL, PostgreSQL, Oracle.
  • Knowledge of networking and network monitoring/management.
  • Knowledge and experience with various web technologies.
  • Open Source software customization.
  • Knowledge of current IT trends and technologies in software development.
  • Ability to learn new things quickly.

Work Experience:

  • Experience in Linux and monitoring system environment
  • Sound understanding and extensive experience in SNMP. TR-069 and network management
  • Experience in Perl, PHP, and Python

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self Development
  • Nimble Learning.

How to Apply

To apply, interested and qualified candidates should click Here

Job Title: Account Manager
Job ID: 36
Location: (Lekki/ Ikeja/ Victoria Island/ Apapa) Lagos
Department: Network Services Division
Function: Business Development
Reporting to: Territory Manager
Travel Frequency: Rarely
Purpose of the Job

  • The Account Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking/hunting out new clients & businesses within the assigned Strategic account sub-portfolio.
  • The role ensures an excellent client experience/service delivery satisfaction at all times and works in collaboration with the account teams to ensure a smooth transition of accounts into the business.

Expected Key Results

  • Achieve set revenue growth.
  • Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
  • Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
  • Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.

Educational Qualifications & Functional Skills

  • B.SC Engineering / Computer Science / Marketing / Sales / related disciplines
  • Understanding communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality of Multitasks efficiency & priority setting.
  • Good Microsoft office suite competence, CRM competence, including Visio
  • Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.

Work Experience:

  • At least 3 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
  • Must demonstrate interpersonal capabilities.

Other Requirements:

  • Customer Focused
  • Action-oriented
  • Result Driven
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Ensures Accountability
  • Develops Talent
  • Drives Engagement
  • Drives Vision & Purpose
  • Excellent Decision Quality

How to Apply

To apply, interested and qualified candidates should click Here

Job Title: Territory Manager, Island

Job ID: 33

Location: Lagos

Department: Network Services Divison

Function: Business Development

Reporting to: Head, Corporate Sales

Travel Frequency: Rarely

Purpose of the Job 

  • The Territory Manager is responsible for protecting revenue, securing new revenue within ipNX’s existing clients’ portfolio of as well as seeking / hunting out new clients & businesses within the assigned territory.
  • The role ensures an excellent client experience / service delivery satisfaction at all times and works in collaboration with the account teams to ensure smooth transition of accounts into the business.
  • The territory manager manages and oversee account managers working within the given territory.

Expected Key Results

  • Achieve set revenue growth.
  • Deliver an excellent client experience at all times, ensuring client needs are met or exceeded.
  • Work closely with business development team, sharing knowledge, discussing ideas and helping the team to achieve targets.
  • Ensures compliance with ipNX values, policies and standards, and ensures compliance will all local statutory requirements.

Educational Qualifications & Functional Skills

  • B.Sc Engineering / Computer Science / Marketing / Sales / related disciplines
  • Understanding communications Network, Experience in a b2b, B2C sales environment; consistent track record of success in achieving product effectiveness and customer experience targets. Demonstrates a high level of organization and quality with Multitasks efficiency & priority setting.
  • Good Microsoft office suite competence, CRM competence, including Visio
  • Exemplary communication skills – both face to face and over the telephone. Ability to communicate effectively at all levels of an organization.

Work Experience:

  • At least 5 years’ experience within the telecoms space; knowledge of the market, competitor behavior and strategy, including related product dynamics and product management
  • Must demonstrate interpersonal capabilities

Other Requirements:

  • Customer Focused
  • Understanding of Strategic Accounts
  • Action oriented
  • Result Driven
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Ensures Accountability
  • Develops Talent
  • Drives Engagement
  • Drives Vision & Purpose
  • Excellent Decision Quality

How to Apply

To apply, interested and qualified candidates should click Here

Job Title: NYSC, Pre-Service & I.T Intern

Job ID: 18

Location: Any City, Nigeria

Department: Human Resource, Finance, Wifi and Voice, Network Infrastructure uni, Information Systems & Technology

Reporting to: Supervisor

Function: As applicable to requesting unit

Travel Frequency: Occasional

Introduction of the Job 

The ipNX internship program offers students in tertiary institutions in Nigeria the opportunity to gain work experience and providing students the opportunity to work directly with inspiring and experienced professionals. The insights and skills gained by the end of the programme would be invaluable for future careers to the following category of applicants:

  • Students undergoing the mandatory SIWES (Student Industrial Work Experience Scheme) program (INDUSTRIAL TRAINEE).
  • Graduates who have completed their Higher National Diploma programs for Polytechnics, Colleges of Education & Bachelor Degree for university institutions .and are awaiting NYSC deployment (PRE-SERVICE).
  • Corp members currently undergoing their National Youth Service Corps (NYSC).

Purpose of the Job

  • To learn new skills and add to their knowledge base while gaining confidence in their abilities.
  • To offer the opportunity to work with someone who can become a mentor for you – not only in the internship but throughout their career.
  • To learn about a career field from the inside and decide if this is the right career field for them.
  • To offer the opportunity to practice communication and teamwork skills.
  • To gain industry knowledge first hand from the organization and professionals.
  • To gain valuable experience and accomplishments to add to their resume.
  • To provide evidence that they have initiative, are reliable, and have a sense of responsibility.
  • To apply some of the ideas learned in school and provide a bridge between school and the professional world.

Deliverables;

  • This section requires the top five accountabilities that role is to deliver own. Written in outcome language, this is not a listing of tasks but a grouping of tasks to determine outcomes required from the tasks.

Expected Key Results (Detailed KPIs):

  • Communications
  • Dependability
  • Initiative
  • Job Knowledge
  • Use of Technology
  • Overall Job Performance

Demonstrate (Key competencies):

  • This section requires an overview of the education, experience, and skills required to do the job at a satisfactory level. It is not a list of the jobholder’s qualification.

Educational Qualifications & Functional Skills

  • CGPA ( 2.50 minimum)/BSC(2.2 minimum)/ HND(Upper Credit minimum).
  • WAEC (Minimum 6 B’s & C’s)

Work Experience:

  • Little or no work experience

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience

How to Apply
To apply, interested and qualified candidates should click Here

Job Title:System Administrator

Job ID: 53

Location: Lagos

Department: Research and System Architecture

Job Function: System Administrator

Reporting to: Chief Technology Architect

Travel Frequency: Occasional

Purpose of the Job

  • Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure to enable continuing innovation within the infrastructure

Expected Key Results

  • Administer server’s infrastructure in accordance with standards and project/operational requirements
  • Identify and promote best systems administration practices and patterns
  • Perform continuous system monitoring
  • Provide Tier II/other support
  • Participate in disaster recovery planning and testing
  • Identify approaches that leverage our resources and provide economies of scale

Educational Qualifications & Functional Skills

  • Minimum of 2.1/Upper Credit Bachelor’s Degree in Engineering or Information Technology or Computer Science
  • Systems Administrative role in Linux environment
  • Previous years of experience working in ISP environment

Work Experience:

  • Linux, Windows Server, Solaris administration experience necessary, in that order of preference
  • Experience with scripting, installation and migration concepts – in Bash, Perl, Python
  • Virtual Infrastructure administration experience with KVM or VMware highly desired. Storage Area Network administration experience a plus
  • Experience administering centralized data backup and recovery infrastructure, including installation and configuration of open source data backup solutions like Bacula, amanda, BareOS, etc.
  • Experience deploying and administering web servers – Apache/Nginx/Tomcat
  • Working knowledge of cloud technologies like OpenStack, a plus
  • Experience with Dev/Ops tooling to build, configure and deploy, a plus
  • Experience with configuration management tools (Chef, Ansible, Salt Stack, Puppet)
  • Working knowledge of open source CPanel (website admin panel) and Relational Database Management System like MySQL, PostgreSQL, etc.
  • Experience supporting a high traffic customer facing website infrastructure
  • Experience administering and troubleshooting load balancing appliances in a production environment.

Other Requirements:

  • Ability to document and implement processes to increase efficiency, productivity, reliability and scalability
  • Project management skills a definite asset
  • Strong understanding of the organization’s goals and objectives
  • Problem solver
  • Ability to work under pressure
  • Customer Focus
  • Tech savvy
  • Team work
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self Development
  • Nimble Learning

How to Apply

To apply for this position, interested and qualified applicants should click Here

Job Title: Network Implementation/Support/Integration Engineer
Job ID: 16
Location: Isaac John, Ikeja GRA, Lagos
Department: Group Infrastructure Unit
SubDepartment: Network Infrastructure Unit
Directly reports to: Head Operations & Maintenance(WEST)
Directly supervises: IT, Corp Members, Outside Plant and riggers
Travel Requirements: Occasional
Staus: Permanent
Work Schedule: 8-5

Supervisory Responsibilities
  • Coordinating of IT, NYSC Corp members, Outside Plant Technicians and Riggers to ensure day to day engineering operations (implementation and support).
Job Responsibilities
  • Provide technical expertise and leadership in the area of IP network design, implementation, optimization, and maintenance to support voice, data and/or video networks in differing stages of development.
  • Identify and implement equipment and solutions for creating and supporting IP networks for a variety of environments that require the use of wired and wireless transmission technologies.
  • Work closely with related departments, partners, and Vendors to deliver high quality and reliable network performance.
  • Evaluate user needs, systems, and new technologies to recommend the most effective communication and transmission systems.
  • Research and evaluate network/systems, performance capacity, and compatibility with existing systems. Install, configure, maintain, and support network equipment and network operating systems (e.g., routers, bridges, servers, switches, and/or port connectors).
  • Recommend and modify network configuration to improve efficiency and cost effectiveness.
  • Configure network and/or third party software application programs to provide improved response time and/or quality.
  • Recommend network database policies and procedures.
  • Ensure that the network is fully operational and appropriately integrated for access with other systems.
  • Analyze and monitor network activity to ensure optimal network operation.
  • Monitor network traffic, usage, and performance.
  • Run diagnostics to forecast performance thresholds.
  • Perform analysis of network efficiency, traffic routing and troubleshoot network/system failures.
Qualificationa and Experience
  • Academic: B.Eng Computer Engineering, B.Eng Electrical Electronics or any IT related degree.
  • Professional: CCNA (Cisco Certified Network Associate) CCNP (Cisco Certified Network  Professional)
  • Experience: 3 Years and above
Competence
Skills:
  • Good LAN/WAN network design and implementation skills.
  • Ability to solve complex problems in the shortest available time using honed analytical skills.
  • Good interpersonal skills with customers, vendors, and members of team.
Knowledge:
  • Design and analytical troubleshooting of LAN, WAN network and Internet data architecture with good knowledge of routing protocols (EIGRP, OSPF, RIP etc).
  • Good knowledge of installation and configuration of core network devices and its relevant integration to the network (LAN, MAN & WAN).
  • Ability to use network monitoring/optimization devices (software/hardware) to proffer solutions to network related problem and optimize network performance where necessary.
  • Understanding of the base station power supply (DC and AC) architecture and interconnectivity of relevant power devices/components.
  • A hands-on experience with the following is a must: IP Routing, MPLS, QOS, VPN.
  • Knowledge and experience with network security (IPSec Firewalls) is desirable.
  • A hand on experience with OSPF and BGP is desirable.
  • Experience with Wireless Point-to- Point and Point-to- Multipoint technologies is desirable
  • Must be able to follow multiple simultaneous projects to completion with minimal supervision.
  • Experience with leading inter- departmental negotiations, consensus building to reach common technical solutions.
Personal Attributes:
  • Hardworking and Tenacious.
  • Performance driven.
  • Sharp analytical and logical reasoning.
  • Work effectively with my own initiative with minimal supervision and also as a part of a team.
  • Good customer relations
How to Apply

To apply for this position, interested and qualified applicants should click Here

Job Title: ipNX Technical Support Engineer (i-TAC Engineer)

Job ID: 22

Location: Lagos

Department: Service Assurance

Function: Technical Support

Reporting to: Service Assurance Manager

Work Schedule: Shift

Travel Frequency: Seldom

Purpose of the Job

  • Provide first level off-site technical support for all ipNX services: Voice, Data connectivity, Internet services, WiMAX services etc. To consistently provide a high level of excellent customer service and support ensuring customers satisfaction.

Expected Key Results (Detailed KPIs):

  • Incident Management (First Call Resolution)
  • Prompt Response to inbound calls and emails
  • Follow up on unresolved complaint/ open tickets to closure
  • Timely Escalation/feedback to relevant units.
  • Preparing Technical Reports

Educational Qualifications & Functional Skills

  • B.Sc/B.Eng in Computer Science/Computer Engineering /Electrical-Electronics Engineering, CCNA, CCNP (Desired)
  • Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
  • Excellent business communication skills both verbal and written.
  • Work Experience:
  • A hands-on experience with the following is a must: IP Routing, MPLS, QOS, VPN.
  • Knowledge and experience with network security (IPSec Firewalls) are desirable.
  • Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable
  • Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self Development
  • Nimble Learning
How to Apply

To apply for this position, interested and qualified applicants should click Here

Job Title: ipNX Technical Support Engineer (i-TAC Engineer)

Job ID: 22

Location: Lagos

Department: Service Assurance

Function: Technical Support

Reporting to: Service Assurance Manager

Work Schedule: Shift

Travel Frequency: Seldom

Purpose of the Job

  • Provide first level off-site technical support for all ipNX services: Voice, Data connectivity, Internet services, WiMAX services etc. To consistently provide a high level of excellent customer service and support ensuring customers satisfaction.

Expected Key Results (Detailed KPIs):

  • Incident Management (First Call Resolution)
  • Prompt Response to inbound calls and emails
  • Follow up on unresolved complaint/ open tickets to closure
  • Timely Escalation/feedback to relevant units.
  • Preparing Technical Reports

Educational Qualifications & Functional Skills

  • B.Sc/B.Eng in Computer Science/Computer Engineering /Electrical-Electronics Engineering, CCNA, CCNP (Desired)
  • Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
  • Excellent business communication skills both verbal and written.
  • Work Experience:
  • A hands-on experience with the following is a must: IP Routing, MPLS, QOS, VPN.
  • Knowledge and experience with network security (IPSec Firewalls) are desirable.
  • Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable
  • Candidate must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self Development
  • Nimble Learning
How to Apply

To apply for this position, interested and qualified applicants should click Here

Job Title: Network Support Engineer

Job ID: 44

Location: Garki, Abuja

Department: Group Infrastructure Unit

Function: Network Implementation & Support

Reporting to: Regional Head, Implementation & Support

Travel Frequency: Occasionally

Purpose of the Job

  • To improve on the SLAs with customers by reducing the MTTR which will translate to improve service to customers.

Expected Key Results

  • Provision of support to corporate and retail clients, in the form of timely fault diagnosis and resolution.
  • Monitoring and troubleshooting of the core network with the aim of proffering quick and accurate resolution to core network problems.
  • Managing Pre-Installation procedures (site survey), and actual installation, integration and maintenance of microwave radio links (point-to-point, point-to-multipoint and NLOS).
  • Establishing and managing end-to-end connectivity for banks and other corporate bodies.
  • Installation, configuration and integration of new clients into the network.
  • Providing adequate back-end support for field engineers.

Educational Qualifications & Functional Skills

  • Minimum 2.2/Upper Credit Bachelor’s Degree in Computer Engineering /Electrical Engineering or Computer Science.
  • Professional Qualification: CCNA, CCNP

Work Experience:

  • Minimum of 1 year experience.

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Nimble Learning.

How to Apply

To apply for this position, interested and qualified applicants should click Here

Job Title: Procurement Officer

Job ID: 49

Location: Lagos

Department: Supply Chain Management

Function: Procurement

Reporting to: Team Lead, Procurement

Travel Frequency: N/A

Purpose of the Job

  • Manage procurement requisitions companywide (of both network and office equipment) to support the operations that will aid quality service provisioning to customers.

Expected Key Results:

  • Procurement Administration
  • Purchase/Job Order Management
  • Cost Management
  • Vendor Relationship Management
  • Reporting/Documentation

Educational Qualifications & Functional Skills

  • Bachelor’s Degree/HND (2.2/Upper Credit Minimum) in in Social and management sciences or other related fields
  • Negotiation skills
  • Analytical skills
  • IT skills

Work Experience:

  • Minimum of 1 year experience in Supply Chain Management or in other related fields.

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self Development
  • Nimble Learning

How to Apply

To apply for this position, interested and qualified applicants should click Here

Job TItle: Treasury Officer

Job ID: 57

Location: Lagos

Function: Treasury Officer

Department: Finance

Reporting to: Treasury Manager

Location: Lagos

Travel Frequency: Occasional

Purpose of the Job

  • To oversee cash operations across the regions (both cash requests by staff & I-shop collections) & maintain a close relationship with Bank contacts.

Expected Key Results

  • Cash payment to Staff
  • Posting of cheque payment vouchers
  • Bank reconciliation
  • Bank Balance report
  • Liaise with Bank account officers
  • Receipts for cheques/funds received

Educational Qualifications & Functional Skills

  • B.Sc Accounting or BSc Economics (2nd Class Lower/Upper Credit minimum)
  • ACA or ACCA
  • Communication Skills
  • Analytical Skills
  • Ability to Multitask
  • Exhibit good judgement
  • Pay attention to details
  • Work Experience:
  • 2-5 years post qualification experience

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Team Work
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Nimble Learning
How To Apply

To apply for this position, interested and qualified applicants should click Here

Job Title: IP Telephony Engineer

Job ID: 54

Location: Lagos

Department: Group Infrastructure Unit

Reporting to: Head, Engineering

Travel Frequency: Occasional

Purpose of the Job

Provide Pre-sale support, Implementation and technical support for all IP Telephony services.

Expected Key Results

  • Exceed MTTR for all voice related issues.
  • Deliver all voice projects within agreed timeline with the customers.
  • Proffer voice solutions within timeline agreed with the customer during presales engagement.
  • Deliver all voice projects within agreed timeline with the customers.
  • Exceed MTTR for all voice related issues.

Educational Qualifications & Functional Skills

  • B.Sc/B.Eng in Computer Science/Computer Engineering/Electrical-Electronics Engineering.
  • CCNP/CCIE (Voice)
  • 4 Years Work Experience in similar roles.
  • Advanced Level Knowledge on Telecommunications, IP designs and implementation skills, & in-depth knowledge of IP Network.
  • Ability to find solution to complex network problems through creative thinking, analytical reasoning and past experiences along with available resources and information.
  • Resourceful team player who excels at building trusting relationships with customers and colleagues.
  • Innovative problem-solver who can generate workable solutions and resolve complaints.
  • Excellent business communication skills both verbal and written.

Work Experience:

  • Hands-on experience with Unix/Linux shell scripting.
  • Working knowledge of different Linux OS, CentOS, RedHat, Ubuntu.
  • Design, Imlementation & Support of VoIP networks.
  • In-depth understanding of SIP based VoIP network architecture.
  • In-depth understanding of voice codecs & SIP-E1, SIP-Analogue architectures.
  • Familiar with several VoIP deployments e.g. CUCM, CME, Trixbox, Asterisk.
  • Working knowledge of IP-PBX, Analogue PABX configurations and troubleshooting.
  • Proficient in the use of network analytical tools e.g. Wireshark, Colasoft Capsa etc.
  • Implementing and troubleshooting various LAN Networks.
  • Familiar with Wi-Fi 802.11 a/b/g/n/e configurations and complete set-up.
  • Implementing and troubleshooting various WAN Networks running various routing protocols like BGP, OSPF, EIGRP, and MPLS VPNs.
  • Implementing and troubleshooting Mobile IP networks.
  • In-depth knowledge of Windows/Linux Servers Operating System.
  • Support systems for network management including a working knowledge of SNMP, Voice technologies and services including VoIP, PBX, PRI, ISDN, ACD, call recording, voicemail, conferencing, and CDRs
  • Substantive experience interfacing with network carriers and ISPs in LAN/WAN solution.

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Team Work
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self-Development
  • Nimble Learning
How To Apply

To apply for this position, interested and qualified applicants should click Here

Job Title: Regional Accountant

Job ID: 51

Location: Port Hacourt, Rivers

Department: Finance

Function: Billing, Receivable Management & Cash Management

Reporting to: GM, Finance

Travel Frequency: None

Purpose of the Job

  • To ensure consistent operational cash inflow into the business by regular billing of customers and receivable management in strict compliance with credit policy.
  • Management of cash imprest to support company operations.

Expected Key Results

  • Billing
  • Receivable Management
  • i-Shop Inflow Management
  • Cash Imprest Management

Educational Qualifications & Functional Skills

  • Bachelor’s degree/HND in Accounting (Second Class Lower/Upper Credit at minimum)
  • Possession of ACA or ACCA
  • Good customer relationship and management skill, proficient in excel and other Microsoft Office.

Work Experience:

  • Minimum of 3  years experience.

Other Requirements:

  • Customer Focus
  • Tech savvy
  • Action orientation
  • Drive results
  • Cultivate Innovation
  • Ability to optimize work processes
  • Resilience
  • Self Development
  • Nimble Learning

How To Apply

To apply for this position, interested and qualified applicants should click Here

Job Title: Employee Experience and Communications Officer

Job ID: 58

Location: Lagos

Department: Human Capital Management

Travel Frequency: Occasional

Reporting to: Head, HR Operations

Function: Content creation/curation, employee experience, internal & external communications.

Purpose of the Job

  • Responsible for creating and executing a digital communication strategy for engaging with employees.
  • Also, monitoring and improving the overall employee experience across company culture, physical space and technology to produce an engaged, motivated and high performing workforce.

Expected Key Results

  • Wholesome employee experience.
  • Internal communication & content curation duties.
  • Develop strategies and initiatives that would enhance employee experience.
  • Monitoring employee experience KPIs (satisfaction, engagement, productivity) as it relates to company culture, physical space and technology tools.
  • Drive leadership awareness, commitment and accountability for the employee experience and diversity and inclusion.
  • Foster positive employer-employee relationships through effective communication.
  • Design & review copy for print and digital platforms.
  • Handle protocols for internal corporate announcements. Create alignment by taking concepts/ideas from various stakeholders to create deeply resonating & engaging content.
  • Manage and update all ipNX internal employee digital presences such as career portal, Intranet, etc.
  • Report to Executive Director, Corporate Services on trends on all employee experience touch points.
  • Create SLAs for vendors as it pertains content and designs for corporate services.
  • Assist with general administrative/corporate duties as necessary.
  • Perform other duties as assigned by the Executive Director, Corporate Services.

Educational Qualifications & Functional Skills

  • Minimum 2.2/Upper Credit, Bachelor’s degree in Computer Science, HR, Communications, Public Relations or related discipline.
  • Training/certification in user experience design, user research, usability design or product design is an added advantage.
  • Portfolio/case studies- Visual design: e.g fliers, magazines, advertising campaigns etc, User experience design assets: personas, journey maps, wireframes, usability tests etc, copy writing and Video editing and post-production.
  • Web design & development: HTML, CSS & JS (Experience of frontend frameworks like Angular, React or Vue.js is a bonus)
  • User experience design tools: usability testing, user research, wireframing, prototyping, A/B testing

Work Experience:

  • 1-2 years of experience in similar capacity.
  • Experience with user experience design techniques e.g. user research, usability testing, wireframing, prototyping, journey mapping, personas etc.
  • Creative copywriting, for presentations, email copies, publicity and advertising assets.
  • Experience with Adobe Creative Cloud i.e. XD, Photoshop, Illustrator, InDesign, AfterEffects, Premiere Pro.
  • Experience with CMS i.e. WordPress, Blogger, LinkedIn Publishing, Medium
  • Experience working in social media, online publishing or digital marketing and its tools e.g. Mailchimp.
  • Experience working with analytics tools e.g. Google Analytics

Other Requirements:

  • Storytelling
  • Customer Focus
  • Ability to sell
  • Action orientation
  • Ability to optimize work processes
  • Tech savvy
  • Drive results
  • Self Development
  • Nimble Learning
  • Resilience

How To Apply

To apply for this position, interested and qualified applicants should click Here

Application Deadline:

 31st May, 2019.

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